General Terms and Conditions (GTC)
MosquitoStop AG
1. Scope and General Information
These General Terms and Conditions (GTC) apply to all offers, contracts, and deliveries.
and installations by MoskitoStop AG, both in business transactions with private customers (B2C) and
with business customers (B2B). Deviations are only valid if agreed upon in writing and by
This has been confirmed to us. Our products are intended exclusively for insect protection.
Any other use is at the customer's own risk.
2. Offers and conclusion of contracts
Our offers are non-binding and subject to change unless expressly stated otherwise.
The contract is concluded either through our written order confirmation or through delivery of the goods.
Technical changes, color or design deviations that are customary in the trade or
Subject to technical limitations.
3. Orders and custom-made products
Due to the individual custom manufacturing of our products, there is generally no right of withdrawal.
or exchange policy, once production has begun. Telephone orders are processed on
The customer bears the risk. No changes can be made once production has begun.
become.
4. Prices and Payment Terms
The prices stated in the order confirmation are in Swiss francs (CHF), excluding VAT.
VAT included. We reserve the right to change prices if procurement costs increase significantly.
change.
Payment terms:
- B2B - B2C:
30 days net from the invoice date, unless otherwise agreed.
For orders over CHF 5,000: 50% deposit upon ordering, balance due net 30 days.
For orders over CHF 30,000: 60% deposit upon ordering.
In case of late payment, default interest, reminder fees and collection costs will be charged.
5. Delivery and assembly
Delivery times are estimates and non-binding. Delays do not entitle the customer to compensation.
or contract termination, except in cases of intentional or grossly negligent delay. Delays
This does not entitle you to compensation or contract cancellation. Deliveries are made by our own company.
Installations will only be carried out by our own fitters or by a transport company commissioned by us.
if the structural requirements are met. Additional work (e.g., removal of old products,
Disposal and other work (such as chipping or chiseling) will be charged separately based on the time and materials required. For self-assembly:
The price is reduced, but so is the warranty.
6. Complaints and notices of defects
The customer must inspect the delivery immediately upon receipt. Obvious defects must be reported within 3 days.
Report defects in writing within 14 working days; hidden defects must be reported within 8 days of discovery.
Minor variations in color and material do not constitute grounds for a complaint.
to give the opportunity for repair or replacement. Returns without our
Consent will not be accepted.
The above-mentioned deadlines apply to business customers (B2B). The following deadlines apply to private customers (B2C):
legal provisions according to the law of obligations.
7. Warranty and Liability
We offer a voluntary 3-year manufacturer's warranty on our products, which extends beyond the
statutory warranty period of 2 years according to Swiss law of obligations
goes out.
The warranty covers material and manufacturing defects, excluding wear parts (e.g.
cords or nets).
In case of self-assembly, improper use, incorrect dimensions or modifications
The warranty is void if the goods are sold by a third party.
Further claims for damages, in particular for consequential damages or lost income
Winnings are excluded.
8. Retention of title
The delivered products remain our property until full payment has been received.
9. Withdrawal from the contract
We are entitled to withdraw from the contract if, as a result of force majeure,
Delivery difficulties or unforeseen circumstances may prevent fulfillment.
10. Jurisdiction and applicable law
Swiss law applies exclusively. The place of jurisdiction is the registered office of MoskitoStop AG.
